Hospitality Specialist
The role of Hospitality Specialist forms part of Situ’s busy Operations Team, ensuring our clients and guests receive a seamless journey throughout all stages of their reservation process. As a Hospitality Specialist, you will support your team to finalise the last stages of our client and guests’ booking process, you will be responsible for ensuring our guests have a full understanding of their upcoming reservation details and arrival process; whilst also ensuring our guests receive the best experience possible throughout their stay. Being the first point of contact for our guests’ queries and concerns you will liaise with our supply chain around the globe to ensure the very best experience for your guest, whatever their needs are.