Situ Careers

Client Accommodation Consultant - Inbound Sales

As a Client Accommodation Consultant, you are responsible for the commercial ownership of inbound client enquiries and the delivery of accurate, timely and commercially robust accommodation selections that secure bookings and protect margin.​ You respond quickly and proactively within agreed SLAs, ensuring speed, accuracy, and working relationships with client bookers, understanding their preferences, pressures and booking behaviours to deliver efficient, tailored solutions that strengthen trust and retention.​ ​You also develop strong relationships with our property partners, negotiating effectively to secure competitive rates, favourable terms and availability that support both client needs and Situ’s margin expectations.​ You do not simply quote, you consult, influence and convert.​ You work in close partnership with the Commercial Team to support account growth and retention, collaborating with Supply Chain and Guest Care to ensure a seamless transition once a booking is confirmed. ​ You own the solution, the relationship at booking stage and the booking outcome.

Client Delivery Manager – Mobility

As Situ's Mobility Manager, you will lead and develop our Client Delivery team, taking ownership of both its people and commercial performance. You will be responsible for creating a high-performing, motivated team that consistently delivers exceptional client service while driving conversion, margin and sustainable growth. As an established people leader, you will set clear expectations, coach and develop individuals, manage performance and create accountability across the team. You will use performance data and your own commercial experience to understand where we can improve, turning insight into action and continually raising the standard of the team. You will champion a commercial, phone-first and consultative approach to enquiries, coaching the team to actively influence client decisions, maximise booking conversion and identify opportunities to grow revenue and margin. You will remain close to key clients and opportunities, leading by example where your experience can make the greatest difference. As the leader of the Mobility vertical, you will take ownership of day-to-day client delivery and work in partnership with Client Success to support the development and growth of client accounts. You will build strong relationships with key client stakeholders, use booking trends and client feedback to identify opportunities, and ensure service performance supports both client retention and commercial growth. You will own and regularly review team performance, including individual and team conversion, margin and other agreed KPIs. You will identify performance gaps and opportunities, provide regular coaching and feedback, recognise strong performance and take action where improvement is required. You will use these insights to continuously improve the team's sales approach, processes and ways of working. Working collaboratively with the Commercial teams and other business leaders, you will ensure the Mobility team is aligned with Situ's wider goals and has the capability, motivation and ways of working needed to support the company's continued growth.

Extra rest days

Private Healthcare

Long service holiday

Contemporary office

Cycle scheme

Discount packages