Do you have a background in office management, hospitality or exceptional service? What about an interest in exploring the serviced accommodation industry as a future career path? Maybe you’re eager to work in an environment where your free time is as valued as your work hours, and a culture with a benefits list to shout about?
Situ is an established serviced accommodation agency headquartered in stunning Exeter, Devon. We connect people with choice corporate accommodation that feels like home, wherever in the world they might be. With a global supply chain spanning over 144 countries and an ever-growing team, we’re on an exciting journey. Are you ready to join us?
Our success lies in our people-centric approach, it’s what makes us stand out in the industry. Service with heart is how we ensure a 100% client retention rate. But it isn’t just our clientele who get this top-quality treatment, it’s our own people too.
Recognising and nurturing talent is a fundamental part of Situ culture, and we always reward hard work. 2023 alone saw 19 internal promotions within our company, and our dedication and investment in our teams is what makes us a renowned globally great employer. It’s also how we earned a Best Place to Work award last year!
We’re people people - diversity and inclusion is paramount to everything we do here at Situ. From collectively speaking 17 languages, to 61% of our leadership roles being held by women, to our dedicated employee committees - we work hard to ensure everyone sees Situ as a safe space.
In a nutshell…
We’re on a mission to revolutionise corporate accommodation with our unique approach to the industry and are seeking top-notch people to help us achieve that goal.
But enough about us, it’s you we’re eager to learn more about. So get in touch today and slide into your next role at Situ (literally, we have an office slide)!
→ Ensure an exceptional experience for everyone who encounters Situ.
→ Provide an outstanding hospitality experience. From ensuring meeting rooms are set up, delivering the services and amenities of the kitchen (providing refreshments and making sure supplies are stocked) to running ‘happy hour’ on Fridays and everything in between.
→ Manage all aspects of the smooth running of the office and facilities, creating a welcoming space for our employees and visitors.
→ Design and implement office systems and processes.
→ Maintain all necessary insurances, risk assessments, policies and procedures to ensure effective and efficient office management in line with statutory regulations and legislations.
→ Develop, implement and maintain Health and Safety policies.
→ Manage and assist with changes to the office space, liaising with contractors.
→ Greet visitors arriving at the office, always ensuring a positive experience.
→ Review, maintain, and develop efficiencies around visitor experience, office supplies and overall office functionality.
→ Manage all office supplies from stationery and equipment to kitchen and cleaning.
→ Management of Facilities Assistant.
→ Manage and prioritise incoming communication (emails, phone calls, mail) and respond or redirect as appropriate.
→ Coordinate and schedule meetings, appointments, and travel arrangements for executives and staff.
→ Supervise office maintenance and repairs, liaising with building management and service providers.
→ Coordinate and oversee office security, including key card access, CCTV systems, and alarm systems.
→ Collaborate with cross-functional teams to facilitate interdepartmental communication and cooperation.
This list is not exhaustive but covers most of what is expected. You will be expected to perform different tasks as required, in line with Situ’s overall business strategies.
General Responsibilities and Skills
→ Highly motivated with a positive ‘can do’ attitude
→ Upholding company values
→ Provide outstanding customer service
→ Adaptable to the needs of the business
→ Continually seek personal and professional development
→ Excellent time management skills
→ High attention to detail
→ Exceptional communication skills
→ Commercially astute
→ Confident with IT to include Microsoft Office products
Benefits of working at Situ
Job title: Office Manager
Reporting to: Head of People
Salary: Starting at £28,000 plus benefits and the opportunity to take part in the company bonus scheme
Start date: Immediate
Core hours: Monday – Friday 8.45am – 5.30pm
Location: Situ Head Office, Exeter
Unit 3, Ulysses House,
Ulysses Park, Heron Road, Exeter EX2 7PH
Web: www.staysitu.com.
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