Travel Management CompaniesLost in Translation: The US & UK Accommodation Conversation
4 March, 16:00 (GMT) | 11:00 (EST)
While the US and UK may share a language, the way we approach corporate accommodation, client expectations, supplier relationships, and internal processes can be very different. Too often, those nuances get lost in translation.
This session is designed to unpack these differences in a light, open, and conversational way. Through real-world examples, friendly transatlantic debate, and audience interaction, our speakers will explore how each market operates in practice, where models differ, where they overlap, and what each side can learn from the other.
What we'll cover:
- Key differences between the US and UK accommodation sectors, and what they mean in practice.
- Terminology, processes, and expectations that don’t always translate across markets.
- How extended stay and corporate accommodation is managed, booked, and marketed on each side of the Atlantic.
- Where the two models overlap, and where they could borrow ideas from each other.
Our expert speakers
Kristen Meglaughlin 
Strategic Partnerships Director, Situ. Based in the US, Kristen brings first-hand insight into the American accommodation landscape and how the market operates day to day. Kristen works closely with partners and clients to shape strategic solutions that reflect how the US market operates in practice, from scale and supply to service expectations and processes. Known for her energy, clarity, and collaborative approach, she offers valuable insight into how the American accommodation sector differs from the UK, and why those differences matter.
Jake Seage
Account Director, Situ. Representing the UK perspective, Jake will share how approaches differ across the pond and what that means in practice. He works closely with clients to deliver tailored accommodation solutions across the UK and internationally. With a strong background in corporate housing and serviced apartments, Jake brings a practical, front-line perspective on how the accommodation sector is evolving to meet the needs of modern business travel and relocation.
James Foice
Chief Executive, ASAP. James is an established figure in the UK serviced apartment and corporate accommodation sector, with a strong track record across commercial strategy, partnerships, and market development. With years of experience working closely with operators, agents, and corporate clients, James brings a well-rounded and commercially grounded view of the UK and European markets. James is known for his thoughtful insights and ability to connect the dots between supply, demand, and evolving client expectations.
Barbara Hale
Managing Partner, dluxSuites an dluxLodging. Barbara is a highly respected leader in the US corporate housing and relocation sector, with nearly 20 years’ experience across temporary housing, operations, and client delivery. With hospitality in her blood, she spent almost two decades with hotel brands including Hyatt and Starwood before moving into corporate housing. Barb brings a deep, practical understanding of how the American accommodation market operates day to day. Most recently, she launched dluxLodging, a new company supporting accommodation needs – all driven by her genuine passion for taking care of people.
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