Cancellation policy

4. Cancellations and Amendments
4.1 Cancellations
The following cancellation terms apply to apartments operated by House of Modern Living. As
explained at the beginning of these terms and conditions where we act as a agent for our MoLi
Network Partners different cancellation terms and conditions may apply. MoLi Network Partners
cancellation terms and conditions can be requested at any stage and will be on the booking
confirmation.
4.1.1 Cancellation will be only accepted in writing (including email) and will only be effective on
acknowledgement of receipt by the Company.
4.1.2 A full refund will be given where we have received suitable written notice of the cancellation.
The notice period required for cancellation is:
 For bookings up to 6 nights duration - 5 days notice prior to arrival date is required.
Cancellations received less than 5 days prior to arrival date will incur 100% cancellation
charge equivalent to the booking charge.
 For bookings between 7 and 27 nights duration - 7 days notice prior to the arrival date is
required. For cancellations received less than 7 days before the arrival date a minimum
cancellation charge of 7 night’s accommodation will be incurred
 For bookings between 28 and 179 nights duration - 21 days notice prior to the arrival date is
required. For cancellations received less than 21 days prior to the arrival date a minimum
cancellation charge of 10 night’s accommodation will be incurred.
 For bookings of 180 nights duration and over - 60 days notice prior to the arrival date is
required. For cancellations received less than 60 days prior to the arrival date a minimum
cancellation charge of 60 night’s accommodation will be incurred.
 We do not anticipate altering a booking but sometimes due to circumstances beyond our
reasonable control we are unable to proceed with the initial property booked. In such
circumstances we will notify you in writing offereing you an alternative Property if available
within our portfolio wherever possible (or look to assist you with a Network Partner option),
or offer a full refund and this is accepted in full and final payment.
4.2 Extensions
4.2.1 All bookings originally booked for 60 nights or more will be given a guaranteed option to extend
as per the below conditions.
 More than 14 days notice prior to the original date of check-out must be given to have a
guaranteed option to extend.
 After the 14 days prior to the original date of check-out any extension becomes subject to
availability.
 Should you wish to extend your booking the request must be sent in writing (or email).
 Any grant of an extension is not confirmed until you receive confirmation in writing from the
Company. An alternative Property may be offered (subject to availability) if the present
Property is not available for all or any part of the extension period requested for any reason.
In all cases we will look to do our best to accommodate your request.
4.2.2 There may be a different nightly rate to apply to any extension period, or part of any extension
period, due to our rates being seasonal. Payment of additional charges is due immediately on the
Company confirming the availability of the Property requested or any alternative Property(s) offered
to You or your Guest and your written acceptance of all Conditions of that extension.
4.2.3 On accepting the terms of any extension You thereby accept also that all the Conditions apply
equally to that extension as for the original booking.
4.2.4 For bookings of originally less than 60 nights any extension is subject to availability