Cancellation policy

5. Extensions, cancellations, no shows and interim terminations
5.1 Confirmed services to be provided must be cancelled no later than 7 days before the commencement date of the lease or the service provided in order to prevent cancellation costs. The cancellation costs for lease periods of less than one month that are cancelled less than 7 days before the commencement date are equal to one week's rent. The cancellation costs for lease periods of more than one month that are cancelled less than 7 days before the commencement date are equal to at least one month's rent.
Corporate Housing Factory BV will make every effort to re-lease the property of which the lease is cancelled, as a result of which the cancellation costs involved for the client may be reduced.
5.2 In the event of a no-show, the client will be liable to pay at least the rent of the entire lease period, to a maximum of one month's rent. Unless otherwise agreed, Corporate Housing Factory BV is authorised to consider the agreement or the service provided cancelled in the event of a no-show or in the event that the client fails to start using the leased property on the first day, without prejudice to the conditions of this article.
5.3 If the client shortens a lease period without a prearranged reason, Corporate Housing Factory BV will be authorised to charge the client for the entire remaining (lease) period, unless otherwise agreed in writing.
5.4 Renewals and options for renewals of a lease term or other term agreed previously must be requested in writing. Renewals are only valid if they have been confirmed in writing by the Corporate Housing Factory B.V. Renewals take place on the basis of availability. Alternative arrangements may apply in some cases. The Contracting Party is aware of this and agrees that no rights whatsoever can be derived from a requested renewal. Renewals and options for renewals must be confirmed 14 days at the latest before the previously agreed check-out date. In the event of failure to do so, Corporate Housing Factory B.V. is entitled to cancel the renewal without notice.
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5.5 Options on a reservation or new reservation will remain in place for a maximum of 7 days, after which they will be deleted automatically without notice, unless they are confirmed in writing and converted into a finalised reservation.