Frequently Asked Questions

Who are we? / Who is Situ Serviced Apartments?

We are global accommodation specialists who provide a home away from home for corporate travellers and assignees across the globe. Benefitting from almost two decades of experience, Situ has established itself as a trusted serviced accommodation provider to the corporate travel and mobility sectors and continues to assist businesses with bespoke accommodation solutions worldwide.

When was Situ established?

Situ was founded in 2008, meaning we’ve been supporting business travel and relocation programmes for nearly two decades. We’ve since grown into a well-established and trusted name in global serviced accommodation – supporting organisations of all sizes with accommodation in over 144 countries.

Where are we (Situ) based?

The Situ headquarters are based in Exeter’s Sowton Industrial Estate, just a five-minute walk away from the Digby & Sowton train station. We are also conveniently just off the M5, via junction 30, and no further than a fifteen-minute car journey from Exeter’s city centre.

The address for our Exeter HQ is: Unit 3, Ulysses House, Ulysses Park, Heron Road, Exeter, EX2 7PH

We also have a strong presence in London, as well as global teams in the Netherlands (Amsterdam), the US (Georgia and Nevada), Bulgaria, and India (Bangalore).

What is our Company Number and VAT Number?

Company Number: 6624137

VAT Number: 211 2288 52

Where are our serviced apartments, houses, and aparthotels based?

Situ offers accommodation worldwide in over 144 countries and thousands of locations. Our global accommodation network is well established, but is always expanding as we continue to adapt to the needs of our clients and provide bespoke accommodation solutions, anywhere in the world. See our locations page to explore our extensive offering.

Who are Situ’s clients?

Situ has a broad range of clients from a wide selection of industries. Oil, finance, media, IT, gas and construction industries are just a few that we support by supplying global serviced accommodation options. As well as that, we also have experience in providing service and software solutions to new and existing industry partners, such as relocation companies, travel agencies, and event organisers.

What has Situ achieved? / Who accredits Situ?

Our accreditations and professional memberships underwrite our commitment to quality and assurance. We are proud to have been recognised for our work by a range of industry and non-industry specific organisations, including:

- The Association of Serviced Apartment Providers (The ASAP)

- The Hotel Booking Agents Association (The HBAA)

- The Association of Relocation Professionals (The ARP)

- European Relocation Association (EuRA)

- ISO 9001, ISO 27001 & ISO 14001

Situ was also one of the first companies to receive dual accreditations from the Association of Serviced Apartments Providers (ASAP) for our agency and our portfolio.