Key Account Management

Our dedicated team of account managers ensure all your questions are answered and your requests are dealt with on time and on budget. Our clients rely on our experience to deliver a range of suitable accommodation options uniquely matched to each brief.



  • A dedicated Key Account Manager, there to build a relationship and understand a client’s needs.
  • An account management team made up of industry experts with global reach, available 24/7.
  • Our unique bespoke quoting system.
  • A commitment to supporting our clients from quote to checkout.
  • We work fast, with the average turnaround from enquiry to quote being less than two hours.
  • Negotiated rates can be agreed for specific locations.
  • We never say ‘no’, sourcing new options where no existing ones can be found.
  • We always give a range of options and work in partnership with the client to establish the best-fit.
  • A large range of accredited options available (find out more about our supply chain here)

client testimonial SITU

Our account managers will learn about your business.

After analysing your processes and requirements they will adjust to meet your needs and provide a bespoke service that is best for your business.

Our team of specialists live and breathe our values which means that our clients are always in the best possible hands. We are here if you need us and we will always proactively support you by adding value to your stakeholders through education, engagement, service and visibility.

We can manage and advise on bookings, provide reporting, answer questions and offer suggestions regarding suitable products. Many of these services can also be managed via the SITU platform if a less hands on approach is required.


For more information about our Key Account Management Service, please contact us:


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